Privacy Policy

At Grenville, we respect your personal data. This Privacy Policy explains how we will use your personal data when you use our website.

What personal data do we collect about you; how do we use that personal data and what is our legal basis?
When you use our website, we will collect the following personal data about you:

– name, email, phone number and your enquiry via our ‘Contact Us Form’

– IP Address/Mac address

We need your name and contact details in order to anser your enquiry and we process this data with your consent. We need your IP address and MAC address for security reasons. We will hold your personal data that we collected to answer your enquiry for six weeks after answering in case you have additional queries.

We will send you marketing information and newsletters when you consent for us to do so. You have the right to unsubscribe to marketing at any time. If you do choose to unsubscribe, we will keep your name and email address on a suppression list so that we don’t email you again by accident.

Do we use any automated decision making?
We do not use any automated decision making.

Who do we share your personal data with?
We share your personal data with the following recipients:
– our software providers
– cloud service providers
– website host
– Outlook/Microsoft

Do we transfer your personal data outside of the EU or EEA?
We do not transfer your personal data outside of the EU.

Your rights
You have rights in respect of our processing your data which are:

to access your personal data and information about our processing of it
to request a copy of your personal data
to rectify incorrect personal data that we are processing
to request that we erase your personal data if:
we no longer need it
if we are processing data by consent and you withdraw that consent
if we no longer have a legitimate ground to process your personal data
we are processing your data unlawfully
to object to our processing if it is by legitimate interest
to restrict to our processing if it was by legitimate interest
to request that your personal data be transferred from us to another company if we were processing your data under a contract or with your consent and the processing is carried out by automated means
If you want to exercise any of these rights or have any questions or concerns please contact us at Most matters can be resolved informally in the first instance.

You also have the right to lodge a complaint about our processing to the UK’s Information Commissioners Office.